You can’t rely on just anyone for the success of your project
Only Aconex has been trusted for use on projects worth over $220 billion, all over the world.
We have years of experience working with a customers that make up the A-list of construction and engineering firms. Together, we have developed the most innovative, trusted and widely-used online collaboration platform in the world. One that allows you to capture more information, manage complexity better, and put yourself in control right across your project.
Why has Aconex been proven to work time and time again?
An online collaboration platform will only deliver value to your project if it is used widely and used well. Everything about Aconex is designed to make sure users are willing and able to use the system – not just in your own organization, but across the whole project.
A neutral platform that every user can trust
Think about where you want your sensitive project information to sit. Certainly not on some system that’s behind the firewall of another company on the project. That’s never a concern with Aconex, where we’ve built our business on the principle of treating every project participant fairly:
- Each organization retains ownership and control of its own data
- Nobody can see your information unless you share it with them
- Your information is accurate, available and secure at all times
- Information doesn’t need to leave the platform, so there’s no need to worry about files being too big for email or simply going astray: if it’s sent, it’s received
- A full audit trail shows who communicated what, and when, so disputes are quickly resolved
A commercial model that works for project success, not against it
When your project gets the green light, you need to get moving fast. The last thing you’ll have time for is wondering how many user licences to buy or who’s going to sign off on training costs. And good luck if you think you can persuade every other company on the project buy licences and training on a system that someone else has told them to use. Cost – and who pays it – can be a major barrier to adoption of project-wide systems. Aconex has perfected a way to make that barrier disappear: project-based pricing.
- Pricing is based on the size of your project, so you get the budget certainty you need
- Add as many users as you like, from any organization, at any stage of the project: there’s no additional charge
- Upload and download as much information as you want. You won’t break Aconex. And we won’t charge you an extra cent
- Access as much or as little the training and support as you need, and that goes for everyone on the project. Again, there’s no extra charge.
Just to be clear: that’s unlimited users, unlimited data, and unlimited support. All for one agreed price. It’s a commercial model proven to get your whole project using the system from day one. And that will drive a level of information capture that will amaze you.
A product built for, and with, the industry
Don’t let anyone tell you that project collaboration is an IT issue. Generic collaboration tools and enterprise document management systems were not built for the world of multi-party construction and engineering projects.
- Generic collaboration platforms were not designed with the relationships and processes of this industry in mind. Even when heavily customized, they struggle to get user acceptance.
- Installed solutions present familiar software problems: the time and cost of deployment, the difficulty of staying on an upgrade path when you have been forced to customize essential features, and the burden of maintaining an IT infrastructure that you would really rather avoid
- Software has an additional drawback in a project environment: because it is usually owned by one company on the project, it lacks the neutrality of an independently-managed SaaS platform like Aconex, which is key to gaining acceptance and driving usage.
Aconex is built using some of the smartest, highest performing and most secure technology available. But what makes it work isn’t that complicated: over ten years of input from users on construction and engineering projects of all types and sizes. Input from people like you has helped us build a platform that is easy to use, yet offers the deep industry-specific functionality you need. Show me.
Client service that drives engagement across the project
Great user support has the power to drive value from the first to the last day of a project. Where support is lacking, or where training comes with a fee attached, you’ll find that users don’t engage and the amount of information you capture falls away fast.
Aconex pioneered the unlimited support model that is designed to ensure every participant, in every location, at any time during the project gets instant, knowledgeable support.
- 24/7 local helpdesk support
- 24/7 online help center with video, downloadable guides, FAQs and user forum
- Training options that can include on-site, web-based self-service and weekly live webinars
As the most widely-used project collaboration platform in the world for construction and engineering, many of the people on your project are already likely to be familiar with Aconex. For the rest, our industry knowledge and commitment to unlimited support will get them up and running, fast.
See also:
Project collaboration
Online project management
Reducing project risk