“I started at Aconex in 2003 in a client support role and at the time we had about 10 staff in three offices. I’m now part of the senior management team and the company has hundreds of staff in close to 40 offices, so you could say it’s been quite a journey!

“When I went for my initial interview, I was intrigued by how such a small company had such ambitious plans to go global.  I had worked in the construction industry and felt our solution made complete sense. Also, I think the competitive person in me wanted to be involved, and I’m glad I made the move

“After some time working closely with and supporting our users, I took over managing our Client Operations team. As the company began its global expansion, I began managing our teams in the UK and across Asia. From there, I took on a more global role, taking on responsibility for coaching and hiring staff worldwide, as well as setting up offices in our new markets.

“After a move back to head office, I was off to be based on the Middle East, as the market was exploding and we needed experienced staff to help support our growth. From there, I took on my current position of General Manager Client Operations, which is a more strategic role. Whereas I used to spend most of my time putting out fires and dealing with, “today’s emergency”, I’m now able to look more strategically at the overall customer experience – there’s still lots going on, I can just attack it in a different way now.

“It’s a bit of a cliché but I genuinely enjoy the company of the people that I work with. There’s a hard working culture, but it’s one that rewards you for going that extra mile. By working here I’ve had opportunities and experiences that I just wouldn’t have had otherwise. I remember being in Vietnam on the way to a meeting, riding on the back of a motorbike, clutching my laptop – it’s moments like that where you think ‘This is a pretty fun job’.”

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