We like to say 'No'. No hardware. No software. No installation. No maintenance.

The Aconex technical set up is this simple: you'll need an internet connection and a browser. In fact, if you’re reading this you probably have what it takes right now. Aconex is delivered as Software as a Service, so it’s fast and easy, secure and robust.

Aconex means:

  • Set up in days or weeks, not months
  • No lengthy and costly customization. Aconex comes configured for our industry – but with in-built flexibility if you need it

Unlimited support & training – everybody, everywhere, every time

Accessible and expert user support drives value for you, from the first day of a project to the last. With Aconex client service, you can expect user engagement.

Aconex pioneered the unlimited support model, and we’ve designed it to ensure every project participant, in every location, has direct access at all times to instant, knowledgeable support.

Aconex means:

  • Industry experts to assist you in set up
  • 24/7 Helpdesk support
  • An extensive online help center (with video tutorials, downloadable guides, FAQs, a user forum and more)
  • A variety of training options (can include on-site, web-based self-service, and weekly live webinars)

Construction and engineering industry expertise

Aconex is the most widely-used  collaboration platform for construction and engineering projects: you'll probably discover that many of your project participants are already experts. But for everyone, first timer or experienced user, Aconex has the industry knowledge and the commitment to unlimited support that gets projects going.