Part of a national initiative, the program involves the redesign, renovation and upgrade of the chain's 600 restaurants in eastern Canada.

“I knew that the system was easy to use and the client service was excellent.” 

Mr. Alain Bertrand, Genivar Senior Project Manager

How Aconex helped

Mr. Alain Bertrand, Genivar Senior Project Manager, said: "The program was initially using an FTP site, however the large volume of documents being exchanged meant it was quickly getting out of control. The lack of structure and audit trail made it difficult for project members to retrieve what they were looking for and to consult historical documents. This program is a multi-site operation, with a number of small projects being managed at any one time, so we needed a more advanced, industry-specific solution.

"Having worked with Aconex in the past, I knew that the system was easy to use and that the client service was excellent. At any time during the program, I can check the progress of restaurants and give access to the client - we both have the information we need at our fingertips. Using Aconex will improve our control, giving us better visibility over information and providing structure to our project correspondence. At the end of the program, we'll be able to give the client a definitive archive of project data."