ISG Resolves Defects 200% Faster with Mobile Defect Inspection

Project name: ISG High Tech Facility | Industry: Residential & CommercialProject size: US$2.5 million | Location: Aberdeen, UK

ISG used a mobile defect inspection solution on the fit-out of a new £2m high-tech facility for a client in the oil and gas sector. Efficient identification, resolution and close-out of all issues helped deliver the fit-out ahead of schedule and on budget.


  • Improving the defect management process. 
  • Coordination of 19 specialist subcontractors.
  • Delivery of high levels of quality and consistency.
  • Project complexity and the risk of increasing cost and schedule delays.


  • On-site capture of defects using mobile devices connected to a cloud-based platform.
  • Ability to identify and prioritize defects for more efficient resource allocation and project management.
  • Configuration of the application to suit ISG’s specific processes on the project.
  • Improved quality control through the ongoing inspection of subcontractors’ work.


  • In less than two months, 319 defects were captured on site, shared and resolved to ISG’s quality standards.
  • Administrative requirements for defect notification, response and rectification were dramatically reduced. 
  • The end-to-end process was 150-200% faster than previous manual inspections.
  • The project was completed and approved by the client, ahead of schedule and within budget. 


*Conject, which delivered this project, was acquired by Aconex in April 2016.

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