Graham reduces tender solicitation cycles by 90%

Project name: Graham North Island Hospitals | Industry: Health & EducationProject size: US$488 million | Location: Vancouver Island, Canada

The North Island Hospitals Project (NIHP) is a public-private partnership (PPP) involving the design and construction of a 39,826-square-meter, 153-bed hospital in the Comox Valley and a 32,316-square-meter, 95-bed hospital in Campbell River. The goal is one hospital with two sites, requiring a high degree of coordination between the two facilities, which are located approximately 43 kilometers apart. Beyond providing a clinical environment for acute patient care, the Vancouver Island Health Authority intends to maximize efficiency for hospital staff by integrating systems both within and between the facilities.

Challenges

  • Design-build of two hospitals in one, with high visibility for both public and private stakeholders.
  • Project team of more than 500 individuals across 100 different organizations.
  • Large numbers of document versions, communication threads and workflow steps. 
  • High risk and strict compliance requirements for PPP and LEED Gold Certification.

Solutions

  • Project-wide collaboration for document control, correspondence and workflow management.
  • Close coordination and tracking of all design and construction information and processes.
  • Complete audit trail with a searchable record of all project data – from meeting minutes to drawing submittals.
  • Technologically mature and stable platform.

Results

  • Reduced tender solicitation cycles by 90% from one day to an hour or less for 32 tender packages and 202 tender invitations.
  • Reduced turnaround time for RFIs by 50%, saving administrative head count of approximately C$60,000 per year.
  • Used Aconex Field to reduce the time to log and distribute defects by 80-85% per defect, from 15 minutes to two minutes.
  • Visibility and reporting to support P3 requirements.
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