Keeping M25 Fit for Traffic

Project name: Connect Plus M25 Motorway | Industry: Road & RailProject size: US$128K to US$3.8 million. | Location: London, England

The M25 is the UK’s busiest motorway, used by approximately 200,000 vehicles a day. Keeping this level of traffic flowing is a constant challenge for the government’s Highways Agency. In 2009, Connect Plus was awarded a 30-year contract to maintain the quality of the M25 surface and surrounding areas. Connect Plus is a unique partnership with a collective strength in highway asset care from financing through design, building and maintenance, as well as day-to-day operation.


  • Managing all contract communications in line with the deployment of the NEC Term Services Contract.
  • Coordinating numerous subcontractors and an increasingly mobile Connect Plus workforce, all operating within a single contract framework.
  • Keeping project activity on track without consuming valuable resources that could be better deployed elsewhere.
  • Controlling project risk due to the potential for human error, oversights, failure to meet deadlines, and cost discrepancies.


  • Project controls ensure the efficiency of all contract communications in line with the NEC Term Services Contract.
  • Document management provides a secure and trusted repository for all documents across the program.
  • All project participants are able to collaborate effectively through the web-based platform.
  • Project information can be accessed and updated at any time, from anywhere.


  • All participants comply with the implementation of the contract across all projects in the program.
  • Project controls proved highly adaptable, accommodating multiple variations of different contracts. 
  • The project team has far greater visibility of current status relative to cost and schedule.
  • Contract Management application significantly simplified administrative processes and managing subcontractor relationships.


*Conject, which delivered this project, was acquired by Aconex in April 2016.

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